Contact Us

Have a question we haven't answered?

Our customer service team works Monday through Friday from 9:00 AM to 5:30 PM Eastern Time

• By Email: support@bestfamilystores.com or Submit a support request here or email us at support@bestfamilystores.com
• By Mail: Our customer service address is 39899 Balentine Drive Suite 200, Newark, CA 94560

If you need to file a claim for a refund or exchange, click here. You'll need your order number as well as the email address used to place the order.